Terms & Conditions

Privacy Policy & Terms and Conditions

Effective Date: 1st May 2025

Welcome to The Floor Touch. Your privacy is important to us. This policy outlines how we collect, use, and protect your information, and the terms under which you use our services. By accessing or using our website, you agree to the terms below.

1. Information We Collect

• Personal Information: Name, email, phone number, billing and shipping address, payment details.
• Account Information: If you create an account, we store your login details.
• Order Details: Information related to your purchases and transactions.
• Usage Data: IP address, browser type, pages visited, time spent on our site.
• Cookies & Tracking: We use cookies to improve your browsing experience.

2. How We Use Your Information

• To process and fulfill orders placed on our website.
• To provide customer service and respond to your inquiries.
• To improve our website, products, and user experience.
• To send you promotional emails and updates (with an option to unsubscribe).
• To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Such as shipping companies, payment processors, and support platforms.
• Legal Authorities: If required by law or legal proceedings.
• Business Transfers: In the event of a sale, merger, or acquisition of the business.

4. Data Security

We implement standard security practices to protect your data. However, no system is 100% secure. Please protect your passwords and account information.

5. Your Choices and Rights

• You may update or delete your account information at any time.
• You may unsubscribe from marketing emails using the link provided.
• You may disable cookies via your browser settings.

6. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices. Please review their policies before submitting any personal information.

7. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect data from children.

8. Updates to This Policy

We may revise this policy from time to time. All updates will be posted on this page. Continued use of our website means you accept these changes.

If you have any questions about these terms, please contact us at thefloortouch@gmail.com.